What is the warranty on your instruments?
All products are fully guaranteed against any manufacturing or material defects and come with a one year no questions asked warranty.
Are you complaint with FDA?
Yes, we are registered and approved with FDA. Our registration number is 3012101664.
What steel do you use?
All of our instruments are manufactured with German Stainless Steel and pass a very strict quality control.
What if they rust?
All of our instruments are 100% rust free, if you use the proper sterilization methods they should never rust. If they ever rust, just send us back and we'll give you a full refund.
What is your returns policy?
You can send us unused instruments within 30 days for a full refund to the original payment method.
Do you refund?
Yes, if you're unsatisfied with your order, please send us back and we'll give you a full refund.
What forms of payments do you accept?
We accept Visa, Master Card, Discover, American Express and Paypal.
Will I be charged for taxes?
We are located in the State of New York so we charge state sales tax i.e. 8.875% on all orders.
How long does shipping take?
It depends on what option you choose in checkout, most orders take 5-7 business days if not out of stock.
Do you ship internationally?
Currently we don't ship internationally, but if you are interested in a wholesale order please contact us.
What other certifications do you have?
We are complaint with CE, ISO 13485-2016, Cofeprice and cGMPS.