F.A.Q


What is the warranty on your instruments?

All products are fully guaranteed against any manufacturing or material defects and come with a one year no questions asked warranty.

Are you complaint with FDA?

Yes, we are registered and approved with FDA. Our registration number is 3012101664.

What steel do you use?

​All of our instruments are manufactured with German Stainless Steel and pass a very strict quality control.​

What if they rust?

All of our instruments are 100% rust free, if you use the proper sterilization methods they should never rust. If they ever rust, just send us back and we'll give you a full refund.

What is your returns policy?

You can send us unused instruments within 30 days for a full refund to the original payment method.

Do you refund?

Yes, if you're unsatisfied with your order, please send us back and we'll give you a full refund.

What forms of payments do you accept?

We accept Visa, Master Card, Discover, American Express and Paypal.

Will I be charged for taxes?

We are located in the State of New York so we charge state sales tax i.e. 8.875% on all orders.

How long does shipping take?

It depends on what option you choose in checkout, most orders take 5-7 business days if not out of stock.

Do you ship internationally?

Currently we don't ship internationally, but if you are interested in a wholesale order please contact us.

What other certifications do you have?

We are complaint with CE, ISO 13485-2016, Cofeprice and cGMPS.